Technology Unwrapped

The current popularity of remote and flexible work options marks an evolution in normal workplace practices. But, while your employees may enjoy their newfound freedom of working from mobile devices within their home office or local coffee shop, you as a business owner or manager may have some security concerns about monitoring and managing all those mobile devices. That’s where Mobile Device Management (MDM) comes into the equation.

(Updated February 2023) Back in 2018, we wrote about Mitel’s (owner of Toshiba phone systems) announcement to phase out Toshiba CIX and IPedge product lines. Since that writing, the company has since stopped selling new Toshiba equipment and add-on hardware. 

When choosing a managed service provider (MSP), it can be difficult to know exactly what to look for regarding experience, terms and services. By hiring any service provider, you’re taking a big risk with your security, efficiency, and assets, so identifying the right one is key. When you’re investigating potential IT service provider candidates, however, there are many different factors to consider. You need to understand what they offer in terms of support, what services are included in your ...

Businesses have rapidly adjusted to COVID-19, finding ad hoc solutions to remain productive and profitable. But now that many companies are growing accustomed to the “new normal,” it’s time to start planning for the future.  While the pandemic may be temporary, there is no doubt that it will permanently change the American workforce, making it more flexible and open to technologies that foster collaboration and communication across distributed workers. In order to embrace these changes and ...

Work-from-home setups are steadily becoming the new normal for many businesses, whether by preference or default due to current circumstances. Most organizations are understandably focused on making remote work functional for their operations in the short term. However, don’t make the mistake of not looking at your long-term remote work structure and investing in technologies that will help employees stay productive and keep assets secure.  Here are four remote work must-haves for businesses ...

When it’s time for your business to choose between an on-premise phone system and a cloud-hosted phone system, you’ll want the most reliable, cost effective, and easy-to-use option that meets your business needs. 

Managed service providers (MSPs) offer managed backup services to make sure that businesses can still access their data in the event of a disaster like a fire, flood, server failure or security event. In addition, data backup is valuable if you mistakenly delete a file or lose some important information. For these reasons, managed backups should be a part of every company’s business continuity plan.  Below, we’ll discuss what a managed backup is and how it fits into your business continuity ...

Many small business owners consider IT consulting simply as a “nice to have” service for those with extra money in their IT budgets. But the truth is that, while these services weren’t a necessity in the past, they have become more important for small and midsize businesses that want to remain secure and competitive in today’s tech-driven marketplace.

It takes more than just a firewall or antivirus software to protect your business from today’s more sophisticated cyber threats. If you want to reduce your risk of attack, you need to have a layered security solution that works to protect your networks, devices and data from every vantage point.

Whether you are currently working with a managed service provider (MSP) or you plan to work with one in the future, it’s important to understand how MSPs are evolving to provide more secure, efficient and productive IT services for small business. Understanding the future of managed IT services will help your small business prepare for changes that may affect you. Here’s what small business owners need to know about the future of managed IT and IT service providers.