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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Why a Business Continuity and Disaster Recovery Plan is a must

CoreTech Staff
Most often, we deal with disasters like ransomware infections or down servers. But lately, Nebraska residents and businesses are combating severe flooding. Although natural disasters are statistically less likely to destroy your tech equipment than malware, we have recently seen firsthand just how devastating natural disasters can be when they do strike. In fact, this image was taken by CoreTech staff member, Mike, near his home this week. When catastrophes like flooding occur, we become ...
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Topics: Owners & Managers, Local Omaha News

Why You Should Use A Single Managed Service Provider (MSP)

Derek Warak
One MSP for voice and data is almost necessary in today’s world. Now that everything is connected through integrations, if one application stops working, it can hold up your entire process. You need to be able to have issues identified and resolved as quickly as possible, to maintain the flow of business. Not only does downtime cut down on productivity, it also puts people in a grumpy mood. According to a survey from the National Small Business Association, 41% of companies said that their ...
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Topics: Owners & Managers, Trends

What we can learn about cybersecurity from the government shutdown

CoreTech Staff
Amid the current government shutdown, over 80 government websites are either down or insecure. With no IT staff around to renew their TLS (Transport Layer Security) certificates, many government websites are being left open to vulnerabilities. Some of the sites are set up so that they become inaccessible to the public if their TLS certificates are not up-to-date. Yet, others simply warn users that the site is not secure, then allows you to bypass the warning and continue onto the site. Once on ...
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Topics: Owners & Managers, Network Security

10 Tips for Tightening the Financial Controls of Your Business

CoreTech Staff
Recently, it has come to light that Save the Children Federation was swindled into wiring $1 million to cybercriminals. The money was allegedly going to buy solar panels for health centers in Pakistan, which is well within the scope of the organization’s standard operations. Unfortunately, the transaction was not uncovered as fraudulent until a month after it occurred, thus they were unable to stop the cybercriminals from making off with the funds.
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Topics: Staff Training, Security Threats, Owners & Managers

What Options Do I Have for Using the Cloud?

CoreTech Staff
Deciding on the best cloud solution for your business requires you to really understand all of your options. But there are a lot of different terms that get thrown around when discussing the cloud. In order to be an active participant in the discussion and decision-making process, it’s important to be familiar with your options and understand the costs and benefits of each. Use this guide to get the basics down, and then reach out to us with questions you may have.
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Topics: Cloud, Owners & Managers

A Cabling Guide for Your Business [+ Infographic]

Rick Shepherd
The cabling in your business is mainly out of sight. It's hidden in walls, ceilings and maybe in conduits. Understandably, most people don’t give it much thought. Nevertheless, voice and data cabling is a very important piece of running a business. It directly impacts the work that your business is able to do. Additionally, the cabling industry has seen some dramatic changes over time. Check out the infographic below to learn what you should take into consideration when making cabling decisions ...
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Topics: Equipment Purchases, Owners & Managers, Phone Systems

How to Keep Your Business Secure while Allowing Staff to Work Remotely

CoreTech Staff
With the right company culture and technology tools, it’s possible to work effectively and efficiently while outside of the office. Given access to email, chat, video conferencing, cloud collaboration tools, and more, there aren’t a lot of office jobs that can’t be done off-site. Studies show that flexible work options reduce turnover, improve morale and to top it all off, over two-thirds of employers report increased productivity among their telecommuters. Taking all this into consideration, ...
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Topics: Owners & Managers, Trends, Network Security

The importance of outstanding customer service

CoreTech Staff
For many years I thought that customer service was a dying art. However, in the last couple of years I’ve found that has changed. More recently, I've noticed that customer satisfaction has gained a lot of importance. Customers have begun to expect a lot more from companies, knowing that customer loyalty is a hard win. Customer service and customer satisfaction are truly what differentiate you and your company from the competition. Putting yourself in the shoes of your customers and ...
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Topics: Owners & Managers, The Workplace

The cost of doing nothing

Chris Vilim
Getting a sleek, shiny, brand-new computer is an exciting experience. You have the opportunity to customize it to fit your needs perfectly. You have so much space for everything you’re going to need and seek to accomplish. Every program and web page works instantly, making each task feel effortless. However, technology doesn’t stand still. Innovation constantly materializes and propels the industry forward. Within just a few years, computers become incapable of keeping up with the latest ...
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Topics: Equipment Purchases, Owners & Managers

Why data backup is essential for your business

CoreTech Staff
If you were to sell your company tomorrow, what exactly would you pass on to a buyer? More than just a company name on a building; You have records, contracts, contacts, financial data and more that go into making your business unique and valuable. It takes an incredible amount of time to acquire, develop and build that network of information. If disaster struck and your computer crashed, how long would it take you to get all that information back? Your data is one thing you should never gamble ...
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Topics: Data Breach, Owners & Managers, The Workplace, Network Security