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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Business Continuity and Disaster Recovery: 17 Key Questions to Ask + [Incident Response]

CoreTech Staff
As any business can attest, maintaining a business continuity and disaster recovery (BCDR) plan is important to reducing your business risk and downtime. And now you have incident response plans to consider as well. Each business continuity plan (BCP) and disaster recovery plan (DRP) serves a specific purpose and will outline your response strategies, processes, and responsibilities when a disruptive event occurs. Disasters, big or small, can include things like: Natural Disasters: Floods, ...
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Topics: Owners & Managers, Technology Planning

4 Tasks Your Managed IT Services Provider Can Take Off Your Plate

Chris Vilim
For most small business executives and managers, their primary business operations do not revolve around technology and cyber security. In fact, most executives prefer to focus on the day-to-day tasks of improving and growing their business rather than deal with technology problems. However, those technology problems often have a way of turning into stumbling blocks that reduce efficiency, increase downtime and leave the business vulnerable to a data breach.
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Topics: Owners & Managers, Technology Planning, Outsourced IT

Business Continuity Planning: What to Know

Chris Vilim
Although it may not be at the forefront of day-to-day business procedures, knowing how to respond in the event of natural disasters, security breaches or server failures remains a vital part of all business operations. Every organization must have a business continuity plan in place for backup and recovery in order to reduce downtime and customer interruptions.
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Topics: Owners & Managers, Technology Planning

Does Your Business Need IT Consulting?

Chris Vilim
Many small business owners consider IT consulting simply as a “nice to have” service for those with extra money in their IT budgets. But the truth is that, while these services weren’t a necessity in the past, they have become more important for small and midsize businesses that want to remain secure and competitive in today’s tech-driven marketplace.
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Topics: Owners & Managers, The Workplace, Technology Planning

Which IT Services Can Be Outsourced?

Chris Vilim
Do you find that your IT manager spends more time putting out fires than working on proactive tasks? It can be easy for IT managers to get overwhelmed when they try to handle all aspects of technology for a small business without the help of managed IT services. Many IT professionals are trying to stay up to date with the latest trends and security issues, all while managing the day-to-day IT operations of a small to midsize business. When they try to do it all, they often spend most of their ...
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Topics: Owners & Managers

Why Your Business Needs an MSP that Provides IT Consulting

CoreTech Staff
If technology is an integral part of running your business — as it is for most businesses today — you shouldn’t restrict yourself to only seeing your IT Managed Service Provider when something is broken. Proactive planning and IT consulting should occur regularly in order to align your security solutions and business technology with your company’s plans for growth. If your MSP’s only focus is on fixing your technology after it breaks, you'll end up with recurring issues and technology that ...
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Topics: Owners & Managers, Our Company, Trends

How MSPs Help Clients Manage External Vendors

CoreTech Staff
What are the first functions that come to mind when you think of a managed service provider (MSP)? IT support and help desk functions are usually the first things that come to mind. While these are certainly important aspects of the job, there is one key service we offer that often gets overlooked — external vendor management. MSPs play an important role in helping companies manage their third-party services, software, and hardware vendors so that they can focus on their core business.
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Topics: Owners & Managers, Our Company

Are Your IT Staff About Ready to Quit?

CoreTech Staff
According to Ponemon Institute, 65% of IT and security personnel are considering changing jobs or careers. This is due to their ever-increasing workload, the requirement of being on call 24/7, overload from constant notifications and alerts, and the pressure of taking on continuously-growing security threats. It's easy to see how all these stressors are mounting to create an unmanageable work environment. If your internal IT staff are getting burnt out, they’re not alone and it's time for ...
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Topics: Owners & Managers, The Workplace, Trends

What's Giving Business Owners Nightmares this October? Cyber Security Threats

CoreTech Staff
October is Cyber Security Awareness Month! At CoreTech, we take cyber security seriously, so we talk about it A LOT. Our goal is for everyone we encounter to not only be aware of the magnitude of the cyber security threat landscape, but also that they have the tools and plans in place to prevent cyber attacks and security breaches. We have a lot of resources available on our website and realize the magnitude of cyber security can quickly become overwhelming. So, we wanted to take you on a ...
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Topics: Staff Training, Security Threats, Data Breach, Owners & Managers, Network Security

What Is a Business Continuity Plan and Why Is It Important?

Chris Vilim
A business continuity and disaster recovery plan — also called an IT service continuity plan — is a company document that outlines what should be done in the event of a “disaster”. This includes everything from natural disasters, like floods and fires, to server outages or security breaches and more. Every business’s continuity plan looks different, but most start with the following components:
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Topics: Data Breach, Owners & Managers, Network Security