Technology Unwrapped

Omaha is home to over 45,000 businesses, and it’s not surprising, considering we enjoy a winning combination of moderate taxes, low cost of living and high quality of life. In fact, more than 20 Omaha businesses are among the 5,000 fastest growing businesses in the nation. Meanwhile, with Lincoln making “top 10 cities” lists for Business Climate and Best Cities for Young Professionals, and even #1 Happiest Cities, we are certainly primed for more economic growth in Nebraska. Your technology ...

As a small-business owner, utilizing outsourced IT support is critical to helping your organization run smoothly and achieve your business goals. But how do you know your outsourced IT support provider is giving you their best service? There are a number of questions you should consider when evaluating your IT support.

In today’s tech-savvy and tech-ready world, anyone can go out and purchase tools or enlist services to outsource business IT services. However, the real value comes from customizing all the services that wrap around those tools and making them applicable to your small business needs—instead of a one-size-fits-all approach that may only address a few of your needs. That’s where building a strong relationship with your business IT support company comes in.

Vendors provide a lot of vital services to small businesses, such as internet access, financial operations, copier services, telephone systems, software solutions and much more. However, coordinating your infrastructure, software, equipment and other components can be time consuming and confusing, especially if you don’t have technical experience in those categories.

When your device (desktop, laptop, etc.) is giving you trouble and not performing the way it should, contact IT support. The goal of reaching out to your IT help desk is to get your questions answered and problems resolved quickly and painlessly, so your company isn’t impacted from reduced productivity or prolonged downtime. IT help desk technicians—or “techs”—for short, are here to help! We are also prepared to receive numerous requests for service a day to help our clients out of a jam. One ...