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CoreAssist Remote PC & Network Support
CoreAssist consists of remote support and on-site assistance. When you have an issue, our remote support desk will first attempt to resolve the issue. Remote support is convenient and cost-efficient for you because no travel time is required by a technician. If it is determined that the issue is more complex and requires more of a personal touch, a technician will come on-site to resolve the issue.
CoreAssist allows you to purchase service in blocks of time that never expire to keep your IT budget on track. When you have an issue our staff will inform you of service time remaining and will not perform any services without your approval, since nobody likes surprise bills.
At CoreTech, we will do our best to resolve your issues in a timely manner to keep your costs low and your technology equipment up and running.
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