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Meet the Team: James Pauley

Alyssa Sisco

Watch our latest Meet the Team, featuring James Pauley! As Systems Administrator, James maintains relationships with a group of clients, serving as their IT Manager. He also takes on the hard-to-solve issues passed on from other team members, tackling them with gusto. Outside of work James loves to go camping with his family, but his wife may not be quite as excited about sleeping on the ground with all the bugs.... To get to know a little more about James, check out the interview!

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Meet the Team: Rick Shepherd

Alyssa Sisco

Introducing -  Rick Shepherd! As our primary Wiring Technician, Rick is the master of cabling. He sets up office wiring and connections to handle voice, data, printers, scanners, TVs, or any other devices your job may require. Beyond his great work ethic and decades of experience, Rick is a very cool guy to sit down and converse with. Watch this video interview to learn a little bit more about him!

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Meet the team: Ryan Aiken

Alyssa Sisco

If you've ever called into our service line with an IT issue, chances are, you have spoken to Ryan. As one of our System Administrators, Ryan takes on a lot of our incoming tickets and monitors automated processes to keep our clients' systems running as smooth as possible. Even if you happen to know all about what Ryan does at CoreTech, have you ever talked to him about which Olympic sport he would most like to compete in? Get to know the man behind the phone a little better by checking out this video interview.

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Meet the Team: Robert Lockheed

Alyssa Sisco

Say hello to Robert! As a Tier III Systems Administrator, he helps solve some of the toughest IT issues we encounter. If you've ever had the pleasure of working with Robert, you know he loves to talk, but has he ever told you that he would have loved to have been there for the first moon landing?

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Meet the Team: Derek Warak

Alyssa Sisco

Originally with Telephone Connections, Derek was recently brought on at CoreTech as one of our Unified Communications Systems Administrators. His job is to handle service tickets dealing with phone systems. If someone has a problem or question dealing with their phone system, Derek is able to use his 20+ years of industry experience to find resolutions quickly. With the skill that Derek brings to the table, he has been a great asset to our Unified Communications team. View full article to get to know more about the guy behind the phone systems!

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Meet the team: Bob Tingwald

Alyssa Sisco

When you're having issues with your phone, Bob is your guy. Always happy to help, Bob is part of our Unified Communications team at CoreTech. He is a part-time technician who spends his hours installing phone systems, doing service and maintenance work, providing voicemail assistance and the like. Whether you're a client, or part of the CoreTech team, he's great to work with! Learn a little bit more about Bob by reading on.

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Meet the team: Barb French

Alyssa Sisco

Chances are, if you call in to Core Tech you will speak with Barb at some point. She is our Administrative Coordinator and spends a lot of time on the phone with clients. She was brought on with our Unified Communications Team in June and has been a wonderful addition here. Read on to learn more about Barb!

What is your role here at CoreTech?

My official title is the Administrative Coordinator. I take service calls, help with special projects from the accounting or marketing departments, or anything else that needs to be taken care of. I enjoy keeping myself busy with new tasks each day.

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Meet the team: Jason Hahn

Emily Moulder

Jason is an Administrator for our recently acquired Unified Communications team here at CoreTech. He has many years of experience and lots of knowledge in his field. I got the chance to sit down with Jason and learn a little more about him, what he likes to do, and some interesting facts about himself!

Tell me about your position at CoreTech? What do you do on a daily basis?

I am a service technician here at CoreTech. I spend most of my day out of the office installing UC equipment, but when I'm in the office I help out with remote service ticket issues.

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Meet the Team: Dean Buresh

Emily Moulder

Dean Buresh is a Systems Administrator and Team lead for our recently aquired Unified Communications team here at CoreTech. Although he has only been with us for a short time, he is quite experienced with phone systems through his work in the field for 25+ years!

Tell me about your position at CoreTech? What do you do on a daily basis? 

I am a System Administrator and Team Lead for the Unified Communications(UC) team!  I review and assign UC tickets and projects as well as assist on tickets or projects as needed. I also have over 25 years of experience in everything from cabling and fiber optics to voice design and implementation...very dangerous in the data environment! 

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Meet the team: Tim Albertus

Lauren Hunter

1. Tell me about your position at CoreTech? What do you do on a daily basis?

I am a Systems Engineer which means I am in charge of implementing and managing client systems. I've been with CoreTech about a month, however have been working in technology much longer than that.

2. What is the coolest thing you are working on right now

Right now I am working with Microsoft Azure which is a cloud solution that takes computing to the cloud.

3. What do you enjoy most about w orking in technology?
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