February 2010
In this issue...

CoreTech will be emailing a short survey on February 25 & 26. Your input will help our customer service team know how they are doing and what changes we can make to improve your service experience. The questions will only take a few minutes to complete and your response will be anonymous.

Your network or application is down and you need it corrected quickly or your business suffers through loss of productivity, revenue or image. With proactive support services from CoreTech corrective action is already underway to get you up and running again.

Today's remote network monitoring tools can help us generate valuable information about your network health and performance. This data, pulled from server, firewall and device logs, helps our network administrators quickly determine which of your network components are overburdened, underutilized or at risk.

And by hiring out this service, you can gain all the information you need to make critical decisions, without placing an additional burden on your busy IT personnel. If you are an SMB with numerous PCs, servers and a Web site -- but a small IT staff -- remote network monitoring may prove to be an ideal solution. Here's why.

Businesses today grapple with the decision of hiring their own technology staff to support their daily IT needs. There are benefits, however there are risks and costs that need to be addressed in the decision-making process as well.

Business owners, C-level execs and managers are attracted to the idea of having a team or a consultant readily available within shouting distance down the hall, basically having an IT resource committed to them 24 hours a day, 7 days a week. More often than not it is purely a cost-based decision. On the surface it may appear to be more cost effective to hire a full-time employee. CFOs and accounting managers often look at the cost of outsourcing their IT needs versus hiring someone as part of their staff. They feel hiring an employee will save their company in the long run. In reality, this is not the case for small and medium-sized businesses. Hiring a full-time employee actually ends up costing more in the long run.

So what are the considerations when deciding to contract with an IT partner vs. hiring a full-time employee? Read on

Backup and Disaster Recovery
Why Fear the Worst? Find Out How You Can Be Prepared.

Learn cost-effective ways to minimize downtime recovering data and avoid the debilitating effects of disasters.  Also find out how other Omaha businesses are addressing the situations and risks surrounding data backup and recovery after a disaster.

Tuesday, February 23
7:30-8:30 am @ CoreTech
9711 M Street, Omaha
Space is limited! Contact us today!
Reserve your spot: RSVP to Angela at agallagher@coretech.us

Sneak Peak at Microsoft® Office 2010
Attend this event for a special preview of the upcoming release. Be one of the first to see the exciting new features, tricks and cost savings in Office 2010.

Thursday, March 25
Noon-1:00 pm @ CoreTech
9711 M Street, Omaha
Reserve your spot: RSVP to Angela at agallagher@coretech.us

The newest member of our team, Angela Gallagher, joined CoreTech at the beginning of January. You may have already seen some email correspondence from Angela. As our marketing coordinator, she will be sending out our CoreAlerts, publishing the enCore newsletter, organizing CoreExchange events, communicating special offers, and managing our Web site.

Angela will also be organizing our 10-year anniversary celebration that is coming up this summer.